Returns & Exchanges
At rvca-shorts.com, we want you to feel confident and satisfied with your purchase. If for any reason your order does not meet expectations, our returns and exchanges policy is designed to provide a clear and straightforward process. Please review the information below carefully to understand how returns and exchanges are handled for RVCA Shorts products.
Return Eligibility
Items may be eligible for return if they are unworn, unwashed, and in their original condition with all tags attached. Products showing signs of wear, alteration, or damage may not qualify for return consideration. We reserve the right to refuse returns that do not meet these condition requirements.
Certain product categories may be excluded from returns or exchanges due to hygiene, safety, or product-specific reasons. These exclusions will be clearly indicated at the time of purchase where applicable.
Exchange Policy
Exchanges are offered when an alternative size or style is available. Exchange requests are subject to product availability at the time the request is processed. If the requested exchange item is unavailable, alternative options may be offered. Exchanges must meet the same condition standards as returns.
Once an exchange request has been submitted and approved, the original item must be sent back before the replacement item can be processed.
Return Process
To initiate a return or exchange, customers must follow the return authorization process outlined on rvca-shorts.com. Returned items that are sent without proper authorization may not be processed or accepted. Please ensure all return instructions are followed carefully to avoid delays.
Returned items are inspected upon arrival to confirm eligibility. If a return does not meet the outlined criteria, it may be rejected and returned to the sender.
Refunds
Approved returns will be refunded to the original form of payment used during checkout. Refunds are issued once the returned item has been received and inspected. Processing times may vary depending on the payment provider, and the appearance of funds in your account may differ accordingly.
Original payment methods are the only eligible destination for refunds. We do not issue refunds through alternative methods once an order has been completed.
Defective or Incorrect Items
If you receive an item that is defective, damaged, or not what you ordered, please notify us as soon as possible after receiving the product. Supporting documentation may be required to help verify the issue. All original packaging and tags should be retained until the matter is resolved.
Final Sale Items
Items marked as final sale are not eligible for return or exchange. These products are sold as-is and cannot be refunded once the purchase is complete. Please review product descriptions carefully before purchasing final sale items.
Additional Notes
RVCA Shorts reserves the right to update or modify this returns and exchanges policy at any time. Any changes will apply to future purchases made on rvca-shorts.com. We encourage customers to review this policy periodically to stay informed.
By placing an order on rvca-shorts.com, you agree to the terms outlined in this returns and exchanges policy. Our goal is to ensure a fair and consistent experience for all customers while maintaining product quality and service standards.
Thank you for choosing RVCA Shorts and being part of our community.
